1. Introduction

This Privacy Policy explains how Rental Apartments SRL collects, uses, and protects your personal data when you use our website or book our apartments.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).

2. Data Controller

Rental Apartments SRL
VAT: 40290167
Address: Str. Lavandei 6, Bl. P29, Sc. 3, Et. 1, Ap. 36, Cod 062219, Romania
Email: book@rentmyapartments.eu
Phone: +40724503384

3. What Data We Collect

We may collect the following personal data:

• Name and surname
• Email address
• Phone number
• Booking details (dates, apartment, number of guests)
• Payment-related information (processed securely via third-party providers)
• Communication messages

We may also collect technical data such as:

• IP address
• Browser type and device
• Website usage data (via cookies)

4. How We Use Your Data

We use your data to:

• Process and manage bookings
• Communicate with you about your reservation
• Provide customer support
• Improve our website and services
• Comply with legal obligations

5. Legal Basis for Processing

We process your data based on:

• Contractual necessity (to complete your booking)
• Legal obligations (e.g., accounting, tax requirements)
• Legitimate interest (to improve services and prevent fraud)
• Consent (for cookies or marketing, where applicable)

6. Data Sharing

We do not sell your personal data.

We may share your data with:

• Payment processors (for secure transactions)
• Booking platforms (e.g., Airbnb, Booking.com) if applicable
• IT and hosting providers
• Authorities, when required by law

7. Data Retention

We retain personal data only as long as necessary:

• Booking and financial data: as required by Romanian law
• Communication data: for customer service purposes
• Marketing data: until you withdraw consent

8. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

To exercise your rights, contact us at: book@rentmyapartments.eu

9. Cookies

Our website may use cookies to:

• Improve user experience
• Analyze traffic
• Support booking functionality

You can control cookies through your browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., Airbnb, Booking.com). We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

13. Contact

For any questions about this Privacy Policy:

Email: book@rentmyapartments.eu
Phone:  +40722272158